Reference

How 888ji Handles Your Account and Data

This page sets out the legal framework that governs your account on 888ji — covering how we collect and store data, how your wallet transactions are processed, and what applies when you access the platform where local law permits.

Pakistan-region eligibility appliesJazzCash, Easypaisa, Raast coveredAccount data handled with careContact us to request changesAccess subject to local law
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888ji How 888ji Handles Your Account and Data
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Information

Security and transparency around your data are not optional extras — they are part of how 888ji operates. Your account details, payment history, and session records are stored with SSL encryption in place at every transfer point. We do not sell your personal data to third parties. Cookies on the platform track session state and payment preferences so your JazzCash or Easypaisa details do not need to be re-entered each visit, but you can manage cookie permissions via your browser settings at any time.

SSL Encryption

Every data point — from your login credentials to your Raast payment confirmation — travels over an encrypted connection. No plain-text transfer of account data takes place on our platform.

Cookie Policy

We use session cookies to keep your account active and preference cookies to remember your chosen payment method. You can clear or block cookies in your browser without losing your account access.

Data Retention

Account and transaction records are kept for the period required under applicable data obligations. Once that period ends and your account is closed, records are deleted in line with our retention schedule.

Correction and Deletion Requests

You have the right to request a correction to inaccurate account data or ask for deletion where permitted. Submit your request via email support with your account ID and we will process it accordingly.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a specific question about your account terms, a data request, or a policy concern, our support team handles legal queries directly. Use the channel that suits your situation — we aim to respond to formal data and account queries within a reasonable timeframe based on the nature of your request.

Live Chat Open the chat widget inside your 888ji account to raise a legal or policy question. This is the fastest route for account-related term queries.
Email Support Send a written request to our support email for formal data access, correction, or deletion queries. Include your registered account details so we can verify your identity.
In-App Help Navigate to Account Settings on mobile, then select Help to find policy documents and submit a support ticket linked directly to your account record.

Common Legal and Policy Questions

These are the questions we hear most often about account terms, data rights, and policy obligations. If your question is not covered here, live chat or email support can take it further.

We do not sell your data. We share it only with payment processors like JazzCash and Easypaisa where necessary to complete your transaction, and with any party required by law.

Send a data access request to our support email with your account ID. We will verify your identity and respond with the relevant records within a reasonable period.

Yes. Submit a deletion request via email support. We will remove data that is not subject to a mandatory retention obligation and confirm once the process is complete.

Our payment terms govern the transaction on our side. The wallet provider's own terms also apply to your JazzCash or Easypaisa account independently. Both sets of terms remain in effect simultaneously.

On closure, we retain records for the period required under applicable data obligations, then delete them. You can request confirmation of deletion once the retention period has passed.

Access depends on local law in your specific region. We do not make a blanket eligibility claim — it is your responsibility to confirm that accessing the platform is permitted where you are located.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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